Jie Song
Co-Founder & CTO, LogicMonitor
I’m an entrepreneur cofounding LogicMonitor and growing it from a two-founder company to one with 200+ employees, $140M+ funding, and 1,000+ enterprise customers such as Adidas, PayPal, Netflix, and Blackstone.
A leading expert in IT infrastructure and performance monitoring. Beginning my experience 15 years ago to tweak open-source monitoring tools for internal use, I cofounded LogicMonitor in 2007 to create a leading SaaS-based data center monitoring service for physical, virtual, and cloud-based IT infrastructures. I built the deep knowledge for all aspects of IT monitoring from Performance to Network traffic, from Metrics to Log, from Physical to Cloud during my tenure as the CTO.
My technical strength is on building highly-scalable, low-latency, and resilient distributed system. The time-series database system I built is processing 500-billion metrics and answering millions of queries to historical data in milli-seconds per day, for example.
Content & Articles by Jie Song
Answer Engine Optimization (AEO) for Early Stage Companies
In our latest session from the Mucker Growth Series featuring Ethan Smith from Graphite, we explored AEO, a significant new approach for optimizing visibility in AI-driven search, particularly relevant as...
Startup Guide to AI Visibility: Be the Brand ChatGPT Recommends
Introduction Today, users aren’t just searching on Google. They’re asking ChatGPT, Claude, Google’s Gemini, Perplexity, and other AI systems for advice. AI visibility is the new frontier of brand awareness....
Practical Uses of AI & Automation for Startup Operations
In a recent Mucker Growth Series session, we invited Rock Vitale, Founder & CEO of Easie, to share how he’s helped early-stage teams move from manual, fragmented workflows to streamlined,...
2025 New York Tech Week Recap Of Mucker Sessions
Last week during New York Tech Week 2025, we joined more than 1,000 events hosted by founders, investors, and VCs. This post is a full Mucker recap of the three...
How to Build a Customer Support Function for Startups Using AI Tools with Alex Velinov
Delivering high-quality customer support can be one of the most resource-draining parts of a startup. The good news: we’re at a turning point where founders can use AI tools to...
Zero → 100: The Exact Steps We Took to Close Our First 100 Paying Customers
Going from zero customers to 100 in just four months sounds impossible—unless you’re a founder willing to roll up your sleeves and hustle relentlessly. I’m Gaurav Bhattacharya, co-founder of Jeeva.ai,...